ORDER TRACKING

Enter your Order Number to view your order history and delivery status. Newly placed orders may take several minutes to appear.

FREE DELIVERY: 2-5 BUSINESS DAYS

DEPENDING ON THE TIME OF DAY THAT YOU PLACE YOUR ORDER, YOUR ORDER WILL ARRIVE IN 2-5 BUSINESS DAYS

ORDERS PLACED ON WEEKENDS OR HOLIDAYS WILL BE PROCESSED ON THE FOLLOWING BUSINESS DAY. PLEASE NOTE THAT ORDERS FOR SELECT PRODUCTS MAY TAKE UP TO 14 BUSINESS DAYS TO BE DELIVERED.
THE ESTIMATED DELIVERY TIME WILL BE DISPLAYED DURING YOUR ORDER PLACEMENT.
WE DELIVER TO ALL ADDRESSES IN S. KOREA, EXCLUDING CERTAIN INDUSTRIAL REGIONS. FOR ALL HOTEL DELIVERIES, PLEASE CONTACT OUR Client Service BEFORE PLACING YOUR ORDER.
CELINE.COM PURCHASES REQUIRE A SIGNATURE UPON DELIVERY IN PERSON. HOWEVER, A SIGNATURE IS NOT REQUIRED FOR CONTACTLESS DELIVERY.
AT CHECKOUT, YOU WILL HAVE THE OPTION TO INCLUDE A PERSONALIZED GIFT MESSAGE IN YOUR ORDER. ALL GIFT ORDERS COME WITH A COMPLIMENTARY GIFT WRAP.

A GIFT POUCH IS INCLUDED FOR HAUTE PARFUMERIE AND BEAUTE PRODUCTS.

ALL OTHER CATEGORIES INCLUDES SIGNATURE CELINE BOX GIFT WRAPPED.

PLEASE NOTE THAT THE PRICE IS NOT DISPLAYED ON THE ORDER RECEIPT.

IF YOU ARE PICKING UP YOUR GIFT ORDER IN STORE, PLEASE ASK FOR GIFT WRAPPING IN THE STORE UPON COLLECTION.
Updates on your order status will be sent to you by email.
You may also follow your order online by logging into your Celine account.

For more information, please contact our Client Service.
After placing your order, you will receive a confirmation email notifying you that your order has been placed.
At this time, the order status in your account is "In preparation".

Some orders require additional validation.
Once your order has been approved, its status in your account changes to "Prepared".

As your order is being prepared, its status changes to "In Preparation".

When your order is ready to be shipped, you will receive an email confirmation.
The status of your order changes to " Shipped".
YOU CAN PROCEED WITH MAKING A RETURN BY CONTACTING OUR Client Service.
HAUTE PARFUMERIE PRODUCTS (FRAGRANCES, CANDLES,…), BEAUTE, BATH & BODY ITEMS. IN THE CASE OF A GIFT, A SIGNATURE POUCH IS INCLUDED.