FAQ - Products

CELINE only sells through its own distribution network and carefully selected partners. CELINE does not offer its product for sale through street vendors, unauthorized retail locations or unauthorized websites. In an effort to protect its valuable brand and loyal customer, CELINE reserves the right to refuse the sale of CELINE products to individuals engaging in reselling activities.

Please contact our CLIENT SERVICE to report counterfeiters and unauthorized distributors of CELINE merchandise.

If your product need to be repaired, please visit one of our stores or contact our Client Service.

Should your Celine product require repair, please visit your nearest Celine store. Our Sales Advisors will be happy to assist you.

The STORE section on www.celine.com allows you to find your nearest store, its address, opening hours, and the product categories available.

If you are unable to visit a Celine store, please contact our Client Service. Our specialists will be happy to guide you through sending in your item for repair.